We only offer delivery within NZ and Australia.

Yes, you can order from AUS.
  • Auckland Only $10 NZD 1 – 3 working days
  • North Island $13 NZD 1 – 3 working days
  • South Island $16 NZD 2 – 4 working days


  1. FREE Delivery when you spend over $200.
  2. Please note, these timeframes are estimates only and exclude any courier delays, depot processing time and public holidays.
  3. There are NO deliveries made during the weekends, all deliveries will only arrive during business working hours Mon – Fri, 8am – 5pm.

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

All orders will be processed within 2 working days, excluding weekends and public holidays. 

We aim to ship all orders as soon as possible, so you must act quickly to make any changes.

You can contact us on 09 262 6864 or email info@coupmanukau.co.nz or via social media DM.

If you’ve received your tracking details, we can no longer update your address. As soon as your tracking details update and are showing as ‘picked up’, we’d recommend contacting Aramex right away by going on their website to contact them directly to change your delivery address.

The best way to exchange items is bringing along with your proof of purchase in-store. (Within 2 weeks) or send it with your item/s to return to the address with your order number clearly written on the:

Coupmanukau Shop 56, Westfield Manukau Shopping Mall, Manukau Station Road, Manukau cityCentre, Auckland, AK, 2104, New Zealand)

Outside of the package, any exchange delivery fees are at the customer’s expense.

Yes, you can. We do both online and in-store.

Yes, we do. Please select click and collect as your delivery method at checkout, and you can pick up your order from Coup in Manukau Westfield for FREE.

No, we DO NOT offer REFUND. If you can’t collect your order for any reason, please email us at info@coupmanukau.co.nz or call us 09 262 6864 to let us know. We can post your order to you If you pay for shipping.