At COUP MANUKAU, we provide Standard delivery to any address within NZ and Australia. However, do note that we do not deliver to PO Boxes, military and restricted areas, some rural area.

On the front, we deliver to most areas of NZ and Australia where our logistics partners have affiliates and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of areas that we deliver to and our charges, you may select your item and proceed to the checkout page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without needing payment or registration.



Our company operates with a standard operating procedure for the processing and shipping of orders placed from Monday to Friday (excluding public holidays). Upon confirmation of payment from our warehouse, all orders will be processed and shipped within 2 working days. It is important to note that this timeframe may be subject to variability under certain circumstances, such as online security checks, shipping restrictions, payment authorization, and packing and dispatching of orders. To keep our customers informed, an email confirmation will be sent for all orders once received.


For local deliveries, we offer the following shipping rates.

    • Auckland NZ$ 10 with a delivery timeframe of 1-3 working days.
    • North Island at NZ$ 13 with a delivery timeframe of 1-3 working days.
    • South Island at NZ$ 16 with a delivery timeframe of 2-4 working days.
    • Orders above NZ$ 250 will receive free delivery.


For Australia deliveries,

    • A standard shipping fee of NZ$ 40 applies.
    • The time taken for delivery may vary depending on our logistics partners and their
      affiliates. Rest assured that your order is safely on its way, and you may track its
      status for updates on its progress.



We accept payments via VISA/MASTER credit and debit cards, American Express, G Pay, Apple Pay and Afterpay. We also accept payments via direct deposit bank transfers.